Jun 18, 2020
Tron Jordheim is a Business Consultant,
Self Storage Innovator, and Sales, Marketing, Management Mentor.
He's a Call Center Guru, Speaker, Podcaster, Founder of the Self
Storage Hawai'i un-Conference. He has a long track record of
sales, marketing, management, and contact center innovations.
He is the Managing Partner of
www.selfstoragestrategies.com, a joint venture with Store Here, an
innovative self-storage company with its own call center, that owns
and operates sites, and manages for others.
They consult on all facets of
acquisitions and operations and help companies set up call centers,
sales, and marketing programs, and develop their people. They
advise on new projects, lead implementations, and fine-tune
operations. They buy self-storage sites, too.
On today's podcast...
02:40 – Getting to know Tron
Jordheim
05:26 - How did he get into the Self
Storage industry
07:23 – About Self Storage Call
Center
10:47 - What Tron enjoys talking about
the most
11:34 - The biggest mistake he sees
people make in their sales process
12:11 - Self Storage Consultant
Consultancy
15:27 – About Self Storage Strategies
Clients
16:39 - Mistake that Store Owners
make
23:32 - Advertisement recommendation for
self-storage facilities
25:43 - Offers that Tron
recommends
29:40 - Key Performance Indicators he
looks at
31:55 - A bit of advice to Self Storage
owners
34:22 - The biggest lesson that Tron had
learnt in the self-storage industry
39:05 – Quick Fire Round – Five
Questions for Fun
Book Mentioned:
Outliers: The Story of Success by
Malcolm Gladwell -
https://www.amazon.com/Outliers-Story-Success-Malcolm-Gladwell/dp/0316017930